· Email: [email protected]
· In-app Send feedback (Account / dashboard) still reaches that mailbox.
· Messenger / Fin, when enabled, answers product FAQ from Help Center articles.
Hand to a human immediately for:
· Enterprise or custom pricing
· Billing disputes or refunds
· Security incidents or suspected XeroRisk vulnerabilities
· Account ownership or access disputes
· Legal or privacy requests
Fin must not claim it completed a refund, restored SQL, or detected every risk.